Careers
Sales
representative.
This role focuses on first contact, not closing. You would choose which businesses to approach and lead their first real conversation with us.
01
There is no pipeline, and it changes the role
We approach businesses; they do not queue up for us. There is no enquiry form anywhere on this site and nothing accumulates overnight for somebody to work through in the morning. Clients arrive either on a referral from an existing client, or because we reached out to them first.
There are no inbound leads to sort, no backlog to clear, and no contest to close the fastest. The job is to choose businesses carefully and handle the first conversation well.
What the work involves
- Working out which businesses are worth approaching at all, judged from the outside, before anybody has spoken to them.
- Making the approach in a manner a busy owner does not resent receiving.
- Having the first conversation: what the business does, what is actually going wrong for it, and whether that is a thing we can help with.
- Telling a business plainly when we are not the right people for it, which happens often, and is supposed to.
- Keeping a record of who was spoken to and what was said, so that a second approach a year later does not arrive reading like the first.
What you would be judged on
Who you bring rather than how many. A client who stays for years is worth more than several who leave within a season, and the way to find them is to be selective at the beginning rather than persuasive at the end.
You would also be judged on the ones you turn away. A business we talk out of working with us costs one sale and saves us a client who was never going to be content, a trade we would much rather make early than late.
Who tends to be good at it
Somebody patient, because the work accumulates slowly and on purpose. Somebody who can tell an owner something they would rather not hear and still be in conversation with them a minute afterwards. And somebody who listens first: most of what decides whether we can help is said in the opening minutes, usually without being asked for.
What would make this the wrong job for you
If what you enjoy is the close, the pressure, the pace, the figure at the end of the month, none of that exists here. The measure is whom you chose, and it does not become visible for a long time.
Status
(Currently filled and not accepting applications at this time)