Web designer
Owning how a site looks and reads end to end, for a stranger who is judging the business rather than the page. Mostly a matter of what to leave out.
Careers
Roles
at TimHosting.
Three roles explained in practical terms: the day-to-day work, how performance is measured, and the kind of person who tends to do well.
Who you would be working for
The clients are small businesses. The person who owns one is usually the person who answers the phone, does the work and sends the invoices, and nothing we hand over gets a department to look after it afterwards.
That single fact sets the standard for all three roles. Whatever you make has to keep working without its owner understanding how it works, because they will not, and it is not their job to.
How the work is assessed
The results are visible. Customers judge the pages, websites, and first conversations directly, without an internal process between your work and their experience. Some people find that uncomfortable; others appreciate the clarity.
What we are not looking for
Seniority as a credential. We have little interest in how many years a title has been held and considerably more in one piece of work somebody will stand behind and explain the decisions in. A short portfolio with reasons attached beats a long one without.
Nor anybody who needs the brief settled before they will begin thinking. In all three roles the brief arrives incomplete, because the client does not know what they want either, and establishing what they actually need is the job rather than a prerequisite for it.
The 3 roles
Web developer
Building what the designer draws and keeping it correct for months afterwards, unattended, on sites whose owners will never log in to check. Reports to the founder.
Sales representative
First contact rather than closing. Choosing who is worth approaching, opening the conversation, and saying plainly when we are the wrong people for a business.